1. Who we are
1.1 At Wide Angle Inc. DBA Wide Angle Tours, we are committed to protecting and respecting your privacy, as we strive to give you the best possible experience when inquiring, booking and traveling with us. We have systems and processes in place to ensure that the personal information we process and store about you is accurate, minimized, and only accessible to those who need it. We also recognize that it is important for you to understand how we use your personal information.
1.3 We have a legal obligation to protect the personal information we collect under the United States of America Data Protection Act, the General Data Protection Regulation 2016/679 (the "GDPR"), the Privacy Act of the California Consumer Protection Act of 2018 ("CCPA") and any other global privacy laws that apply to data subjects for whom we process data. For the purposes of data privacy regulations, including DPA, GDPR and CCPA, we (Amerimia Corporation) are the data controller (in other words, the organization that determines how your personal information is used) and we are located at:
1717 N Bayshore Dr. #1239 Miami FL 33132
2. Personal information we collect, how we use it and our legal basis for processing
2.1 We may collect and use various types of personal information about our customers. Details of this information, together with an overview of how we use it and our legal bases for processing in each case, are set out below:
Consultations and reservations
a) We will collect your personal information when you make an inquiry or request a brochure from us. This includes your:
Details about the destinations and countries that interest you the most
The brochures you request
Information about your geographic location
and Any additional details of your travel plans that you voluntarily provide to us.
We may also collect details about the best time to contact you and any in-person appointments you request, as well as what prompted you to contact us and any other requests or comments you may make.
We will use this information so that we can provide you with the information you have requested or contact you if you have indicated that you want to hear from us. For example, to enable you to find the right destination, we will call you after we have sent you the brochure. We also collect your personal information when you approach us through one of our partners, agencies or affiliates.
Finally, we use your personal information to help us better understand, target and respond to your inquiries and requests.
We have a legitimate interest in using your information in this way to ensure that we can help you find the right destination and start planning the best holiday for you, and to enable us to communicate with you in the most appropriate and commercial way. efficient way. Where we rely on our legitimate interests, we will always ensure that your rights are protected.
b) If you book a trip with us, we will ask you to provide certain details about your travel arrangements. This is likely to include details of your passports, emergency contacts, travel insurance arrangements, special preferences and requirements, frequent flyer club membership, visa requirements, flights (if you arrange your own flights) and amounts (if applicable). . that will be contributed to the carbon offset for your flights through our booking engine. This will also include the personal details of any other passengers traveling on your booking.
We will use this information to help us organize your trip, make reservations on your behalf, and ensure that you (and any other passengers traveling on your reservation) receive the products and services set forth in your itinerary.
We collect this information so that we can fulfill our contract with you and provide you with the quality of service that we strive to provide.
When you are a repeat customer, we may retain some of this personal information so that we can use it the next time you book with us, as we have a legitimate interest in improving our customers' journey and making sure we look after our repeat customers. .
c) If you have made an inquiry with us or have booked a tour with us, we may send you a copy of our Wide Angle Tours magazine by email or post.
Websites, apps, marketing and advertising
d) We will collect certain technical information about you when you visit our website. This may include: the Internet domain you use, IP address or other device identifier, browser type and version
(eg Chrome or Internet Explorer), the operating system and platform you use (eg Windows or MacOS), the screen resolution of your device, the dates and times you access our site website, the full URLs of the pages you visit and the websites or links you use to access our website, your login information, details of products or services viewed and the duration of visits to certain pages of the website .
We use this information for security and site administration purposes (such as troubleshooting and testing), as well as to help us improve our website.
We collect this information so that we can fulfill our legitimate interests as a business to ensure that our website is fit for purpose and to market our services appropriately to our customers, including by displaying information that is of interest to our customers. We also rely on our legitimate interest to measure customer satisfaction and fix any problems with the website. Where required by law, we may also seek and rely on your consent.
e) We will collect and use information about you when you use our mobile applications. This may include identity data, contact data, transaction data, device data, usage data, location data (if you wish to use this particular feature, you will be asked to consent to your data being used for this purpose and you can withdraw your consent). ). at any time by turning off location data in your settings). It will also include any text you enter in the app's journal and any photos you add to the app.
We have a legitimate interest in collecting and using this information, either directly or through our application solution provider, to fulfill our contract with you or to enhance your experience with Wide Angle Tours. Where we rely on our legitimate interests, we will always ensure that your rights are protected.
f) We may collect and use information from various sources in connection with marketing and advertising our services. This may include your contact details (and your marketing preferences) to contact you with certain marketing messages (for example, marketing emails). We may also use the data we collect from you (either directly or through our website or advertising) to help us measure the effectiveness of our advertising and establish what is of interest to you and what is not.
We rely on your consent to communicate with you directly about our offer. In other scenarios, when conducting efficient and appropriate marketing and advertising for our services, we will rely on our legitimate interests, always ensuring that your rights are protected. You can withdraw your consent or opt out of direct marketing from us at any time by clicking the "unsubscribe" option in any marketing email or by sending an email to email@example.com